Frequently Asked Questions
Do I have to sign up for a one year contract?
No, you do not. We offer pay as you go services as well.
What types of buildings and in what industry do you clean?
We provide commercial cleaning and janitorial services for a variety of buildings, suites and facilities including offices, medical offices, retail spaces, data centers, auto dealerships, banks and financial institutions, daycare and learning centers, fitness centers, data centers and more.
Are there scope or size limitations to your service?
We professionally clean rooms of all sizes and types and in many different industries. We pride ourselves on offering flexible cleaning solutions for most situations.
Why should I outsource the cleaning of my data center?
Keeping your data center environment clean is critical to security and performance. Using a professional cleaning service provides quality, consistency, and efficiency that can only be achieved by trained professionals. Let your staff focus on what they do best and let us take care of cleaning your critical areas.
Do you offer one time cleaning services in addition to contract?
Absolutely. Whether you need a one-time cleaning service, a short-term contract, a monthly service, an annual contract, or long-term commercial cleaning needs, we have all the options.
Is Pristine a franchise?
We are not a franchise. We are a family-owned & operated company with over 30 years of professional cleaning experience. The owners of the company are available to speak with you whenever the need arises.
What happens if an issue or concern arises?
We communicate openly and honestly. A conversation with company decision makers is just a phone call away. Our goal is to help you find solutions and fixes to problems and concerns and be productive. We respond quickly.
Are you an environmentally-conscious cleaning company? Do you utilize green cleaning products?
We pride ourselves on being an environmentally friendly commercial cleaning company that uses green products and cleaning methods wherever possible. The best cleaning company in Ontario.
What specialized cleaning services do you offer in medical office environments?
In medical environments, we train our employees to strictly adhere to OSHA safety guidelines, including training on bloodborne pathogens. Our process-oriented methods and continuous improvement of our employees through training and consistent inspections set us apart. Incident prevention is our primary focus.
Is Pristine insured and bonded?
Yes. We operate 100% insured and bonded for the safety and peace of mind of our clients.